A test lab for your bright idea
Providing outstanding customer care is the hallmark of service-centric businesses. It’s the competitive advantage that sustains business growth. But it also requires constant innovation and there’s the rub. How can a business innovate their customer service experience without creating unwelcome disruption or unnecessary expense?
Vocabra Labs is a rapid-prototyping and deployment center for multimodal applications that combine speech recognition, web, text messaging and email technologies. Think of it as a ‘sand box’ for your next communications idea. Whether evaluating a new automated call-flow, a new self-service application, or to execute a limited-run campaign, Vocabra engineers can quickly deploy a custom solution in the Vocabra Lab environment. Vocabra Labs brings innovation to market faster without the time and expense to reengineer your current production environment. All Lab services are provided on-demand and can be offered stand-alone or integrated with your existing production environment.